Privacy Policy

Expanhouse SL is committed to protecting your privacy, and takes its responsibilities regarding the security of customer information very seriously. This policy explains how we use customer information and how we protect your privacy.

USE OF CUSTOMER INFORMATION

We require certain information to allow us to match your buying or selling offers, and to identify you as the creator of comments , reports and remarks. Expanhouse SL collects the details provided by you, together with information we learn about you from your use of our app and your visits to our web site and other sites accessible from them. We also collect information about the transactions you undertake.
We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback.
We will use your information to provide and personalise our service. We will also use your contact details to communicate with you. We may use your information to send you offers and news about Expanhouse SL products and services or those of other carefully selected companies which we think may be of interest to you. We may contact you by email, telephone (including SMS) for these purposes. Your confirmation e-mails may include marketing material which we may feel will be of interest to you from other third parties.
Your data may be used for the following purposes: accounting, billing and audit, credit verification and screening, administrative and legal purposes, statistical and marketing analysis, systems testing, maintenance and development, customer surveys, customer relations and to help us in any future dealings with you, for example by identifying your requirements and preferences.
Once you have registered with Expanhouse SL.com, you will be provided with access to an “Alert Settings” page that will allow you to tailor our commercial communications, if any, to your preferences. You can opt-out of receiving notification updates at any time from the app.
If you do not want to receive commercial communications from us, please select your choices by using the opt-out box available on that page.
We like to receive feedback from our customers to help us improve our service. We may contact you by e-mail or telephone to ask your opinions.
Please note there may be instances where it may be necessary for us to communicate with you for administrative or operational reasons .
We may also use and analyse the information that we collect so that we can administer, support, improve and develop our business.
The information that you provide to us will be held in our systems, which are located on our premises or those of an appointed third party. We may also allow access to your information by other third parties who act for us for the purposes set out in this policy or for other purposes approved by you.
It is possible that your data may be processed outside of Europe.

SITE AND APP TRACKING

We use tracking software to monitor customer traffic patterns and site and app usage to help us develop the design and layout of the site and app to better meet the needs of visitors and users to Expanhouse SL.com. This software does not enable us to capture any personally identifying information.

SECURITY TO PROTECT YOUR INFORMATION AND DATA RETENTION

As required by the Spanish Ley Orgánica 15/1999 de 13 de diciembre de Protección de Datos de Carácter Personal, (LOPD),and European General Data Protection Regulation and the we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may request proof of identity before we are able to disclose sensitive information to you.

In the circumstances set out in this policy where Expanhouse SL passes your information to a third party, we will ensure that the security measures that such party has in place in relation to the processing of your data are at least as stringent as those employed by Expanhouse SL.

This does not apply where we are required by law to pass your information to a third party.\nWe will retain your information for a reasonable period or as long as the law requires.

COOKIES

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. They enable Expanhouse SL to provide features such as remembering aspects of your last search to make subsequent searches faster. Cookies can be deleted from your hard drive if you wish. Most web browsers automatically accept cookies, but you can change your browser settings to prevent that. Even without a cookie you can use most of the features on the web site. Our cookies do not contain any personally identifying information.
If you click on a link in the e-mail, we may set a cookie on your browser. If you visit Expanhouse SL.com as a result of clicking on a link, we are able to understand how you interact with the pages of our website through the combination of the cookie and pixels set on the pages of our website. This enables us to understand what interested you in our emails and what did not, and what interests you about our website and what does not. We can then try to send you more interesting information in the future. Please note that this information is for our use only – we do not disclose or share this information with any third parties. If you do not wish this to happen, you can change the cookie settings in your browser.

DISCLOSURE TO THIRD PARTIES

Your information may be passed to and used by Expanhouse SL. We will pass the information provided to those interested in your buying or selling offers, specifically your name ,telephone and email address. From time to time, we make certain third party offers available through our site. If you choose to accept such an offer, we will disclose your contact information to the third party who made the offer available to you.

YOUR CONSENT

In using the Expanhouse SL web site or companion Xpan app, you consent to the collection and use of this information by Expanhouse SL. in the ways described above. If you have any further questions about our Privacy Policy or its implementation, please contact our customer services department.
If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it, and we will notify you via email.

File inscribed in Agencia Española de protección de Datos AEPD as a file of private titularity.

You can exert your rights of access, mending, cancelation and opposittion at short notice in writting to Expanhouse SL CL Ciudad Real 5 04600 Huércal-Overa, Almería. Email: info@expanhouse.com conforme a la Ley  Orgánica 15/1999 de 13 de Diciembre.